September 29th, 2004



I got a flat tyre the other day (ran up the kerb like a dick). The tyre was totally munted beyond repair. Luckily it was pretty worn anyway and next in line for replacement. So I start calling around:

Me: Yeah, hi, I'm looking for a price on 185/60/14's..
Tony's Guy: We guarantee to better any other price. How much did the other guys quote?
Me: $89.00.
Him: We'll do it for $85.00. When do you want to bring it in?
Me: Back the truck up, dude. I'm going to ring round to get the best possible price.
Him: Well, just to make sure, we'll do it for $80.00.
Me: Thanks, bye.

*grin* Dunno why he couldn't just say $80 in the first place. I snapped him out trying to bleed me by $5.00..

[EDIT] OK so they got my number off callerID and called me back to see how I was going.. talk about doing the hard sell! *grin* Are the tyre people struggling for business or something?

Good things about life today: I found $5.00, my certificate arrived, going fishing this afternoon and getting paid for it, and... only a week till Faithless!!

*childish fangirl dance*
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There is such a thing as service overkill

So after Tony's Tyres convinced me to let them do my tyre, I took it in. "Would you like us to do it while you wait, madam?" Madam? Urk. "No thanks". Go back to pick it up after work, and I made the mistake of taking my car. They wanted to put it on for me. In the time it took me to convince them I was in a hurry and didn't want that, they -could've- changed the damn thing. Then, feedback form to fill in, (no I am -not- giving you my email address), free gift to collect, Chupa Chup to unwrap (I kid you not, they gave me a chupa chup)... I thought I was done. But no.

I had to wait while some guy washed my windows, and another blacked my tyres. Then I had to tell the window guy to take the sticker off that he'd just put on my car without asking. I was there about 15 minutes.

Now, I'm not complaining about people trying to stand out for good service, but that was so over-the-top that I ended up feeling uncomfortable as hell and probably will pay the extra $9.00 to some other business just to not have to go through all that rigmarole again. Sorry guys, too much.

And, I counted 27 of those surreptitious stickers on cars on my drive home.
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